Vanishing Point

Measurement and Metrics for Success in the Third Wave

Posted by Kanch Algama

April 26, 2017 at 8:30 AM

As Alvin Toffler predicted, the rate of change has continually increased in the Third Wave. Well into this era, it is evident that the breadth and pace of change are still creating new possibilities and complexities for almost every sector, industry, and organization. The modern work environment is a perfect model for how the confluence of a few significant shifts can transform paradigms.

 

In such a dynamic environment, competition becomes especially challenging because standardized comparative benchmarks are less likely to exist. In fact, most modern organizations employ a variety of frameworks, standards, and certifications to pursue a competitive edge. The scenario raises an important question for future-focused organizations.

 

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Do people still matter in a post-automated world?

Posted by Phil Cunningham

March 22, 2017 at 7:50 AM

Telephones came into existence in the late 19th Century. Along with the innovation came the establishment of new businesses, each focused on providing this new communication capability to the marketplace. And along with those emergent organizations came hundreds of thousands of new jobs for switchboard operators who would connect incoming calls to a final destination. The overwhelming rise in market saturation of telephones and resulting call activity outpaced the capacity of human workers to connect the calls well into the 20th Century. Automatic switching equipment emerged as a solution - and ultimately replaced the workforce entirely.

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